General Terms and Conditions

General Terms and Conditions for Boat Rentals

After the reservation is confirmed, Vltava Sport Service will lend the client the requested equipment upon signing the Trip Arrangement Agreement.
The client will inspect the equipment and be provided with instructions on its use.
The client agrees to use the rented equipment only for the purpose and in the manner for which it is intended, i.e., water tourism.
The client agrees to return the rented equipment at the time and place specified in the Rental Agreement.
In the event of loss or damage to the rented equipment, the client agrees to pay the full amount of the damages.
If the client returns the rented equipment after the period agreed upon in the Rental Agreement, the client is obligated to pay additional rental fees according to the current price list.
Vltava Sport Service bears no liability (except for damage caused by a hidden defect in the equipment) for any injury or property damage caused in connection with the use of the rented equipment.
Vltava Sport Service reserves the right to cancel a client’s confirmed reservation due to force majeure (high or excessively low water levels in the river, natural disasters, etc.).

The client is required to pay a deposit equal to 50% of the order price within 10 days of the reservation confirmation.
Vltava Sport Service will issue a payment order to the client for the deposit.
In some cases (e.g., one-day trips, reservations made shortly before the rental date, etc.), a deposit may not be required. In such cases, Vltava Sport Service will notify the client of this fact.
By paying the deposit into Vltava Sport Service’s account, the client confirms that they are familiar with the General Terms and Conditions and that they agree to them.
If the deposit is not paid by the due date, the reservation is no longer binding for Vltava Sport Service.
The client is required to pay the balance for the ordered services after the Trip Arrangement Agreement has been drawn up and upon receipt of the rented equipment.
Cancellation Fees:
- Up to 15 days before the start date: no cancellation fee
- 14 to 7 days before the start date: 25% of the total price of unused services
- 6 to 0 days before the start date: 50% of the total price of unused services
Cancellation fees do not apply in the following cases:
- adverse water conditions (declared state of emergency)
- cancellation of the order by Vltava Sport Service due to force majeure (see General Terms and Conditions for Boat Rentals)
- rescheduling of the reservation to another date subject to Vltava Sport Service’s availability.